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ELS User Guide
ELS User Guide
This is a collection of knowledge base articles that are relevant to students, staff, and faculty at Emory Law School. We welcome your suggestions for improvement.
1. Getting Help
1.1. For Graduates
1.2. Help Desk Schedule, Phone, Contact Information
1.3. Emory Online (EOL) CD information
1.4. Requesting a Sponsored Account
2. Printing
2.1. Student Printing on Pharos
2.2. Setting up Pharos Printing
2.3. Pharos FAQs
2.4. Adding funds to your Emory Card (faculty and staff)
2.5. Adding faculty and staff printers
2.6. Printer Supplies: Paper
2.7. Printer Supplies: Toner and Ink
3. Wireless Access
3.1. Wireless at Emory
4. Outlook and Exchange
4.1. Clearing out auto-cached email addresses
4.2. Microsoft Exchange opt-out form
4.3. Spam settings and Postini
4.4. Outlook Gotchas
4.5. Adding a signature to Outlook 2011 for Mac
4.6. Configuring smartphones to Exchange
5. Email-related
5.1. For students: Saving username/password for your Outlook
5.2. Accessing Exchange from an IMAP client
5.3. Using the Exchange Archive System
5.4. Requesting a new "From:" Address
5.5. Exchange Email Aliases
5.6. I was an Emory undergrad and now that I'm in law school I don't get any mail!
5.7. Students: Downloading your Emory Email
5.8. Alumni: Email forwarding
5.9. Backing up your Gmail data to Thunderbird
5.10. Sending email securely from Gmail
6. Remote Network Access
6.1. Remote Access to Network Shares - WINDOWS 7/VISTA
6.2. Remote Access to Network Shares - Mac OS Lion/Snow Leopard
6.3. Access work computer from home Windows 7 or Vista computer
6.4. Access work computer from home Windows XP computer
6.5. Remote Desktop Connection to law school workstation
7. Maintenance and Troubleshooting
7.1. Cleaning unneeded files from your computer
7.2. Cleaning Browser Temporary Files
7.3. Defragmenting your computer's hard drive
7.4. Phishing Scams
7.5. Viruses and Anti-virus software
7.6. Conficker virus removal
7.7. Doing an in-place repair/upgrade of Windows XP
7.8. Consider running as a Limited User
8. Data Security, Backup, and Encryption
8.1. Students - data backup options
8.2. USB flash drives and mobile data policy
8.3. Ironkey flash drive
8.4. Backblaze back-up software
9. Wired Access
9.1. Network ports in the Library
10. Mobile Devices
10.1. Your smart device and Emory's Exchange email system
10.2. Configuring smartphones to Emory's Microsoft Exchange server
10.3. Verizon contact for Emory Verizon cell-phone issues
10.4. Blackberry and subfolders in Exchange
10.5. Blackberry PIN
10.6. Verizon Store on Ponce
10.7. Verizon Roaming Rates
10.8. Need help with Verizon internatlonal activation?
11. Configuring a Windows PC
11.1. Recommended system configurations
11.2. Making sure your computer has a unique name on the network
11.3. Duplicate Name issue even when name is not duplicated
12. University Mailing Lists
12.1. Creating a University mailing list
12.2. List Owner FAQ
12.3. List Subscriber FAQ
12.4. Listserv guidelines for the law school
12.5. How do I get a list of subscribers for a particular mailing list?
12.6. How do I determine which list I am a part of?
13. Blackboard
13.1. Blackboard FAQs
14. Telephones and Voicemail
14.1. User guide for Avaya 9650 deskphones
14.2. Telephone and Voicemail Help Line
14.3. Quick Reference to Telephone Commands
14.4. Transferring Calls
14.5. AAstra 9316CW phone manual
14.6. Setting up a conference call
15. Miscellaneous Articles
15.1. Modular Messaging Fax Service
15.2. Converting electronic documents into PDF format
15.3. Personal Web Pages
15.4. Recycling Old Computers
15.5. Typo3 Resources
15.6. CD ROM burning software for Windows
15.7. Typing International characters
15.8. Microsoft PowerPoint Online Training
15.9. Purchasing software for faculty and staff
16. WordPerfect
16.1. Converting WordPerfect documents to MS Word format
16.2. Troubleshooting WordPerfect
17. Microsoft Office 2007
17.1. Need to purchase MS Office 2007?
17.2. Foreign Language Support in Word
18. Mac Support
18.1. Guarding against the Flashback virus
18.2. Mac OS X Resources
18.3. How do I determine if my Mac is under warranty?
19. For Faculty and Staff
19.1. Printing photo rosters from Opus
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